At Sakina Tribe, your satisfaction is our top priority, and we want you to be delighted with your purchase. We offer a straightforward refund and return policy to ensure your peace of mind:

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1. Refunds

• Refund Timeframe: You may request a refund within 30 days of receiving your order. For refunds, please allow 3 to 7 business days, depending on your bank's processing time.

• Contact for Refunds: To initiate a refund, please contact us at [sakinatribe@gmail.com] within 30 days of receiving your order. Kindly include your order number and a brief explanation of why you'd like to return the product.

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2. Returns

• Return Timeframe: We accept returns on unused and unopened products within 30 days of delivery. If you've used the product and have concerns, we've got you covered too.

• Contact for Returns: To return an item, please contact us at [sakinatribe@gmail.com] for a Return Authorization (RA) number.

• Shipping: Return shipping costs are the responsibility of the customer, except in cases where the product is damaged or defective upon arrival.

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3. Refund Process

Once we receive your returned item and inspect it, we will promptly process your refund within 3 to 5 business days. The refund will be issued to your original payment method.

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4. Contact Information

If you have any questions or require assistance with a return or refund, please don't hesitate to reach out to us at [sakinatribe@gmail.com]. Our dedicated team is here to assist you every step of the way.

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Sakina Tribe is deeply committed to providing you with quality products and exceptional service. Thank you for choosing us for your needs. Feel free to contact us if you have any further inquiries or require additional assistance.